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18-35 Travel > Blog > Travel Insurance > My Honest World Nomads Travel Insurance Review [Updated March 2023]
Travel Insurance

My Honest World Nomads Travel Insurance Review [Updated March 2023]

6th October 2019 26 Views
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43 Min Read
World Nomads Travel Insurance review
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Many people think of travel insurance as an unnecessary pain the ass, and extra expense that you’ll probably never use – and fingers crossed you’ll hopefully never have to!

Contents
1. Who are World Nomads?2. What does World Nomad insurance cover?The complete list of things World Nomads travel insurance will cover:3. What’s not covered by World Nomads travel insurance?4. Nomads travel insurance plans: Standard Vs Explorer plans5. How much does World Nomads insurance cost?6. World Nomads promo code7. World Nomads alternatives8. My personal experience with World NomadsClaim #1 – TheftClaim #2 – Natural disaster9. My World Nomads review with pros & cons10. Pros and cons of World Nomads travel insurance11. Is World Nomads good travel insurance?12. Other Nomads travel insurance reviews13. Why should you buy World Nomads travel insurance?14. How to lodge a claim with Nomads Travel insurance15. Nomads Insurance FAQs16. My top tips#1#2#3#4#5#6#7#817. Real-life World Nomads claims18. Disclaimer

But what if that pain in the ass turned out to be something like a broken arm, a natural disaster, or worse, a life-threatening brain aneurysm?

And trust me, these things happen. Fortunately, I’ve never suffered an aneurysm, but a volcano did significantly mess up my holiday 🌋🤬

But before we jump straight into this World Nomads review, a bit about me and the facts presented in this article.

I’m an Australian and have been living in London since 2007. I have travelled back and forth between Australia & the UK over 15 times and done all sorts of weird and wonderful adventures in between.

I’ve also used World Nomad insurance for 90% of my travels. And I have successfully claimed twice, so I know how they operate.

This World Nomads travel insurance review is my honest critique with loads of facts, helpful information and real-life stories about why World Nomad insurance is an absolute must. Prices quoted are in AUD ($).

1. Who are World Nomads?

World Nomad insurance is an Australian travel insurance company that started in 2002 and provide cover to travellers from over 140 countries.

World Nomads Travel Insurance is rated 4.5 / 5 on TrustPilot from over a thousand real Nomad Travel insurance reviews and offer medical assistance or emergency evacuation 24 hours a day, seven days a week, 365 days a year before or during your trip.

Unlike other insurance companies, World Nomads travel insurance was set up by travellers for travellers, so their policies include exactly what a travel nomad needs most out of travel insurance.

Because World Nomad insurance is designed for travellers, you’ll find cover for adventure activities such as skiing, bungee jumping or SCUBA diving.

So if you’re a thrill-seeker, then World Nomads travel insurance is a good option for you!

TripAdvisor
World Nomads covers travellers for many adventure activities
World Nomad insurance provides cover for adventure activities such as skiing.

World Nomads travel insurance policies are also commonly purchased by those heading overseas on Contiki or Topdeck trips (or similar) and endorsed by major tour brands which I think provides some extra reassurance.

2. What does World Nomad insurance cover?

The complete list of things World Nomads cover is extensive. In summary, they include emergency medical and dental costs, emergency evacuation, delays, interruption or full cancellation of your trip due to an unforeseen event plus lost, delayed, damaged, or stolen bags.

World Nomad insurance offers two levels of cover: Standard & Explorer.

Standard is their cheapest plan and Explorer is the premium cover, and therefore it’s the most expensive.

I have listed below all the things that World Nomads travel insurance will cover you for and provided examples of each.

But remember that both plans will provide different levels of cover for each item, so I suggest that you figure out what cover you need first, then select the suitable insurance policy.

I have taken out both Standard and Explorer policies with World Nomads and lodged claims with both. Fundamentally they operate the same in terms of lodging claims, but they cover different things and varying levels of what can be claimed.

Read the difference between Standard and Explorer plans for full details.

What activities you are covered for will depend if you buy a Standard plan or Explorer plan. I recommend that you work out what you intend to do on your travels and see if the Standard plan is sufficient.

If not, then you’ll have to upgrade and possibly add on sporting policy to ensure you’re fully covered for everything you plan to – or might do.

Because WorldNomads travel insurance is solely designed for travellers, they cover a massive 150+ activities. Some of these include:

  • Motorbiking
  • Sailing
  • Skydiving
  • Skiing/Snowboarding
  • Trekking

The complete list of things World Nomads travel insurance will cover:

1. Overseas medical expenses

If you suffer a sudden illness or severe injury while you’re travelling, World Nomads will cover you for $5,000,000 on their Standard plan and an unlimited figure on their Explorer plan.

Example: You’re on a hiking tour, you fall and break both your legs (you’re a clumsy walker).

Your World Nomads policy will cover your hospital, ambulance, doctors and the cost to evacuate you from the location if deemed necessary by a certified physician.

Any repatriation costs getting you back home if so required are also covered.

Excess: $100

2. Emergency dental treatment

You’re also covered by World Nomads for emergency dental treatment for accidental injuries that occur during your trip. Both Standard and Explorer plans cover up to $500.

Example: You slip over and land face-first onto the pavement knocking out your front teeth.

Excess: $100

3. 24-hour assistance

This is just World Nomads customer service, so it’s no surprise that it is equal for both their Standard & Explorer plans.

I don’t even know why they both to add this in the list because it’s plastered all over their website anyway.

4. Emergency medical transport & repatriation

World Nomads will pay up to $500,000 on Standard or an unlimited figure on Explorer for any necessary additional expenses with your medical evacuation.

Example: You’re removed by ambulance after your fall while hiking, but your condition deteriorates, and it is decided that you need to be flown to a major hospital by private jet.

Excess: $100

5. Cancellation costs

You’ll be covered for up to $3,500 on the Standard plan, and an unlimited figure on their Explorer plan if an unavoidable event has left you with no alternative but to cancel your entire trip or a portion of your trip.

Example: You book your trip and then the Australian Government issues a ‘Do Not Travel’ warning to your destination country after you’ve purchased the policy.

It’s essential to understand what World Nomads classify as an ‘unavoidable insured event.’

Excess: $100

6. Out-of-pocket expenses in hospital

Available on the Explorer plan only, this is a $50 per day reimbursement cover for any out-of-pocket expenses such as international phone calls, internet or even better hospital food.

Example: You’ve been admitted to hospital for more than 48 hours, and you’re calling you worried family back home, catching up on all the Netflix you’ve missed, and you want something better than the shit they’ve been serving you. Just remember to keep all your receipts!

Excess: Nil

7. Alternative therapies

If you’ve purchased the World Nomads Explorer plan and your sudden illness or severe injury requires alternative therapy, then you’re covered up to $500.

Example: You fell down a flight of stairs and did your back in. As a result, you need some extra chiropractor sessions to help with your recovery.

The treatment has to be given by a registered and licensed practitioner. You can’t just use some guy on the side of the road to click your neck back into place and expect to be refunded for the costs.

Excess: $100

8. Clinical psychology after assault or trauma

If you require counselling by a psychologist while overseas, then World Nomads will cover you for this cost. But only if you’ve taken out the Explorer plan.

Example: You were mugged after a night out, and while you’re still travelling, the event is causing you acute psychological trauma.

Excess: Nil

9. Trip interruption costs

World Nomads cover you on both Standard & Explorer plans if your trip is unexpectedly interrupted by an insured event. The level of cover is doubled if you have taken out their Explorer plan.

Example: Let’s use my real-life natural disaster example of the volcanic ash cloud which closed all UK airspace for 6 consecutive days resulting in one of my flights being cancelled.

Excess: $100

10. Compassionate emergency visit home

World Nomads will pay to get you back home to be with your family as a result of death or sudden hospitalisation.

The great thing here is that you’re covered up to $1,500 no matter which plan you’re on.

Example: Granny pops her clogs while you’re travelling & you wish to return home to be with your family.

Or

Your home or owned business property in Australia is severely damaged by a natural disaster or fire.

Excess: $100

11. Resumption of trip

This follows on from the compassionate emergency visit mentioned above. Basically, if you voluntarily return back home due to or you are medically repatriation, then World Nomads will foot the bill for reasonable additional transport and accommodation expenses that allow you to resume your trip.

Both plans provide you with $1,500 protection in this case.

Example: Granny dies, and you return home for a short period.

Just like all the other policy inclusions, it’s important to note that there are conditions around this coverage. Such as you can only resume your trip if it falls within the dates shown on your insurance certificate.

Excess: $100

12. Theft or damage to baggage & personal items

If your luggage and personal items are stolen or accidentally damaged, then World Nomads will pay to either repair the item, replace it with a similar item or refund you the original purchase after depreciation.

The great thing is that this also includes any items you buy during your trip too!

Example: You’re taking selfies over the side of a boat, and you drop your phone.

What value is covered by World Nomads will vary between their Standard and Explorer plans – especially when it comes to your portable electronic devices. If you didn’t want to use the Explorer plan, but you did have an item that was valued higher than the Standard plans limit, you can opt to upgrade your cover to increase the individual item limit to $3,000.

Excess: $100

13. Baggage delay over 12 hours

If your airline misplaces or delays your checked luggage by more than 12 hours, then World Nomads will pay for your essential clothing and toiletries until your items have been returned.

Example: You’ve arrived ready for your hiking tour, but your warm clothes have been delayed by 24 hours.

The capped amount is equal for both Standard and Explorer plans.

Excess: $100

14. Hire of sporting equipment

If your airline misplaces or delays your sporting equipment by more than 12 hours, then World Nomads will pay for you to hire equivalent equipment. They’ll even pay if the airline damages your items.

Example: You’ve arrived in Japan for a hockey competition, but your sporting equipment bag has landed in London.

This cover is only available if you’ve purchased the Explorer plan.

Excess: $100

15. Kidnap or hijack

If you’re the unfortunate victim of a kidnapping or hijacking while on your travels overseas, then World Nomads will reimburse you $250 for each day that you’re detained.

Example: This one is pretty self-explanatory.

Available on the Explorer plan only.

Excess: Nil

16. Rental vehicle insurance excess

World Nomads travel insurance will cover your rental car insurance excess or pay the cost to repair if it’s stolen or been involved in an accident.

Example: You’re at fault in an accident AND you have met all the requirements of this cover:

  • You have a valid Australian licence for the class of vehicle you’re driving
  • You were abiding by the local laws of the country in which you were driving
  • You did purchase the rental car insurance offered at the time of hire
  • You have a signed rental agreement

Available on the Explorer plan only.

Excess: $100

17. Return of rental vehicle

If you’re medically unfit to return your hire car, then World Nomads will cover the costs to return the rental vehicle for you.

Example: You fall ill and are in hospital at the time when your rental car is to be returned.

It’s important to note that you won’t be covered if:

  • You were driving without a valid Australian drivers licence for the class of vehicle you were driving
  • You were driving unlawfully
  • You were in violation of your rental agreement
  • You were driving on any racetrack unless you were given explicit permission to do so by the rental company

And another big one here is that you won’t be covered if you were driving anything other than a standard passenger vehicle. So aircraft, quad bikes, high-performance or antique cars aren’t included!

Available on the Explorer plan only.

Excess: $100

18. Local funeral expenses or repatriation of remains

If you suddenly die while travelling, World Nomads will reimburse one of your close relatives or a member of your travelling party up to $15,000.

You’ll be covered for either local funeral costs or bringing your remains back home.

Example: You die unexpectedly through no reckless or illegal activity.

Available on both Standard & Explorer plans.

Excess: Nil

19. Accidental death & permanent total disablement

You or your estate will be paid up to $12,500 from World Nomads travel insurance – if as a result of an accident overseas, you die, lose a limb, your eyesight or are permanently disabled.

Example: You’ll be covered if you lose your arm, but NOT if:

  • The accident was caused by an illness
  • The accident is the result of a pre-existing medical condition

This level of cover is only available on the Explorer plan.

Excess: Nil

20. Credit repayment for full-time students

This is a one-time payment of $2,500 to help cover any of your debts if you die or are permanently disabled during your trip.

Available with the Explorer plan only.

Excess: Nil

21. Personal liability

Personal liability occurs in the event an accident which results in bodily injury or damage to property which you are held legally responsible for.

If you injure someone or damage another person’s property during your travels, you’re sued and found to be legally liable, then World Nomads will cover you – as long as you weren’t breaking the law or under the influence of a banned substance at the time of the event.

If you’re on the Standard Plan, you’ll be covered for up to $1 million and $2.5 million on the Explorer plan.

Example: You accidentally drive your hire car into a parking lot full of Ferraris (and you weren’t stoned).

Personally, I always go for the higher personal liability because you never know what can happen and if you did cause severe injury or damage, then one million might not be enough cover.

Excess: Nil

3. What’s not covered by World Nomads travel insurance?

Like you, I did my research on different travel insurance providers, and they all seem to offer the same coverage.

Some offer slightly different things depending on the level of policy you take out, but that’s really about it.

No matter who you buy your travel insurance from, there are two essential things to remember:

1. Travel insurance companies, including World Nomads, have strict rules around pre-existing medical conditions.

2. Insurance companies will jump at the chance to reject your claim if there is any evidence of reckless or illegal activity on your part.

In summary: Don’t break the law & make sure you’re honest about any pre-existing conditions.

World Nomads is a fantastic insurance provider, but they’re sure as hell not going to cover you, someone else, or third party property if you have done something stupid or failed to purchase the correct level of cover.

Many people make the mistake of thinking that they are covered no matter what. And that my friends couldn’t be further from the truth.

Each item in your policy comes with its own rules around what is covered and what’s not but generally speaking, if you’re careless, then you might not be covered.

Examples include:

  • You failed to disclose any pre-existing medical conditions when you purchased your policy, and you need particular medication while overseas, you won’t be covered.
  • If you decided to go bungee jumping and break your neck – and you didn’t take out the extra cover for adventure sports, then you’re not going to be covered.
  • You hire a scooter in Vietnam, are involved in a serious accident and found to not have been wearing a helmet. You won’t be covered.

4. Nomads travel insurance plans: Standard Vs Explorer plans

You don’t need to have the highest level of cover.

I have made multiple trips with a Standard plan policy as it provided ample protection for my travel requirements. It was only when I was slightly older and started taking valuable items with me on my travels did I upgrade to the Explorer plan as it provided better cover for my items.

As I mentioned earlier, you will need to think about what it is you’ll be taking with you and any potential activities you’ll be involved in while on holiday.

Only then can you decide if a Standard plan in enough or if you should upgrade to Explorer insurance policy.

The key differences between the two plans are:

1. Unlike the Standard plan, the World Nomads Explorer plan has no limit to what can be claimed for overseas medical expenses, emergency medical transport & repatriation as well as cancellation costs.

2. The Explorer policy costs less because it does not provide cover for additional medical expenses, including out-of-pocket expenses in hospital, access to alternative therapies or clinical psychology after assault or trauma.

3. Your sporting equipment is covered for damage, delay or loss by a common carrier (airlines & train operators for example) on an Explorer plan but not on a Standard plan.

4. Explorer plans include cover for car hire, but Standard policies do not. Not only that, but the level of protection included with the Explorer plan means that you can forget about buying additional third-party insurance for your rental.

5. The claim limit for interrupted trips, theft or damage to personal items and personal liability is significantly higher on an Explorer plan compared to a Standard plan.

The table below shows the items covered by a World Nomads policy, what is covered by each plan and also which plans provide the same level of cover.

CoverStandard planExplorer planExcessSame cover?
Overseas medical expenses$5,000,000Unlimited$100No
Emergency dental treatment$500$500$100Yes
24 hour assistanceUnlimitedUnlimitedNilYes
Emergency medical transport & repatriation$500,000Unlimited$100No
Cancellation costs$3,500Unlimited$100No
Out-of-pocket expenses in hospitalNo$5,000NilNo
Alternative therapiesNo$500$100No
Clinical psychology after assault or traumaNo$250NilNo
Trip interruption costs$2,500$5,000$100No
Compassionate emergency visit home$1,500$1,500$100Yes
Resumption of trip$1,500$1,500$100Yes
Theft or damage to baggage & personal items$2,000$10,000$100No
Baggage delay over 12 hours$300$450$100No
Hire of sporting equipmentNo$1,000$100No
Kidnap or hijackNo$2,500NilNo
Rental vehicle insurance excessNo$3,000$100No
Return of rental vehicleNo$500$100No
Local funeral expenses or repatriation of remains$15,000$15,000NilNo
Accidental death & permanent total disablementNo$12,500NilNo
Credit repayment for full time studentsNo$2,500NilNo
Personal liability$1,000,000$2,500,000NilNo

5. How much does World Nomads insurance cost?

A review of world nomads travel insurance wouldn’t be complete without actually discussing how much World Nomads Travel insurance cost.

I have always found Nomads Travel insurance policies to be fairly reasonable, but what I think is affordable may be significantly different from your opinion.

Still, when you compare World Nomads travel insurance to other insurers, you will find that it is competitively priced.

Is World Nomads the most affordable on the market? No. But, do you really want the cheapest policy when it comes to covering you, your belongings or third-party property?

I strongly suggest not!

I read lots of other reviews before writing this World Nomads review, and many complained about the high costs of World Nomads policies.

When it comes to buying travel insurance, don’t think “can I afford to get this”. Instead, ask yourself “can I afford NOT to get this”. I’m fairly confident the answer is no you can’t.

For the purpose of this World Nomads review and to demonstrate the cost of World Nomads, I have created an example quote for a 29-year-old Australian travelling to Europe for 23 days in June.

Without adding on the optional $2 charity donation, the base policy is $108.50 ($4.72/day) on the Standard plan or $145.00 ($6.30/day) on the Explorer plan.

I don’t think that that a maximum of $6.30 per day (Explorer plan) for peak European summer time cover is too unreasonable considering what level of protection you’ll be getting.

Obviously, you’ll need to get your own quote to see your price so the price could be more or less than my example.

If you need any more convincing, take a few minutes to read these real-life World Nomads claims. You’ll be clicking that get a quote button without a second thought!

6. World Nomads promo code

I know that a World Nomads quote can sometimes be more expensive than other insurers, but I found this World Nomads promo code that will save you 5% off your policy.

7. World Nomads alternatives

I’ve jumped online to comparethemarket.com.au and used the same details as I did for the example quote I created above.

Now, I’ll admit that I didn’t read through the policy details for every option that popped up, but what I did notice that a few alternatives didn’t provide the level of that World Nomads offered.

This includes cover for items such as laptops, cameras & phones – which we know us under 35s can’t travel without!

1Cover, iTrek and Woolworths insurance policies all came in cheaper than my World Nomads quote, but the prices were all relatively in the same ball-park. World Nomads’ Explorer plan was more expensive than the top 11 results, but again, some coverage wasn’t as good.

Higher prices could be a massive deal for you, and if it is, then it’s good to know you do have other options.

The thing I really like is that World Nomads was founded by travellers like you & me – so they get ‘us’.

Their plans are full of the types of cover that backpackers, thrill-seekers and gap year students want and need in their travel insurance.

And for that reason alone, I think that it’s well worth spending a touch more to use World Nomads as they only insure travellers.

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8. My personal experience with World Nomads

As mentioned at the start of this World Nomads travel insurance review, I have taken out travel insurance from World Nomads more than fifteen times.

And I have successfully claimed twice I might add 🙌

My first claim was for theft, and my second claim was for costs incurred and missed flights due to a volcanic eruption.

In both cases, I was paid out in full (minus excess) for my claim.

In both instances, I had taken out different levels of cover – Standard plan (for my stolen camera) and the Explorer plan (for the volcanic eruption).

I was happy that I had paid extra for the Explorer plan as the volcanic eruption caused me to spend over $2,500, which is the maximum claim amount for trip interruption costs covered by the cheaper Standard policy.

Full details of my World Nomads insurance claims are below.

Claim #1 – Theft

Claim details

The first claim I submitted was probably a fairly typical case that World Nomads see. Theft.

In this case, my camera had been stolen.

Plan type

Standard.

The claim process

It was my first ever travel insurance claim, but it was simple. I immediately:

  • Reported the theft to the hostel I was staying in.
  • Reported the theft to the police who provided me with a police report.

For me, I did not submit a claim while I was travelling as I was on my way back to Australia by this stage, so I figured I would sort it upon my return.

When I did get around to submitting the claim with World Nomads, I provided them with the full written police report and copies of my camera purchase receipt.

My claim was submitted & processed within a matter of weeks.

Claim #2 – Natural disaster

Claim details

Remember the huge-ass volcanic ash cloud of 2010? If you don’t recall this event, Iceland’s Eyjafjallajokull volcano blew its top and caused chaos in the aviation world.

I was halfway through my around-the-world trip from Australia – London – USA – Australia and due to fly within 24 hours when the ash cloud brought flights to a grinding halt across western and northern Europe.

Some 20 countries closed their airspace, and it affected approximately 10 million travellers. I remember having drinks in Covent Garden, London on the day of the eruption when talks of flight cancellations started to spread. I immediately said to my friend “thank God I have my travel insurance.”

Admittedly, I did have to double-check my policy to ensure I was actually covered for natural disasters. I honestly never imagined that a massive volcano would cause me to miss my flight to Los Angeles – but that’s precisely why you NEED to have travel insurance. To protect you against the unexpected!

Fortunately, my Explorer plan from World Nomads covered me for an unlimited value for cancellation or trip interruption expenses.

FYI The standard plan has a capped limit of AUD 3,500 for this same occurrence.

Plan type

Explorer.

The claim process

As with claim#1, I was already travelling. But this time around it was going to cost me money from my own pocket to cover hotel accommodation which I hadn’t planned (or budgeted for).

Hotels in London during April can be on the pricey side, so I checked into the Royal National Hotel where I had stayed before my Contiki tour in 2007.

I ended up having to stay for six nights before the ash cloud cleared enough for flights to resume, but I kept copies of my hotel receipts for my claim process.

Of course, things such as natural disasters can have a costly knock-on effect, but fortunately for me, I was flying to the States to stay with friends, so I had no pre-paid accommodation that I missed out on.

When I returned to Australia, I simply submitted my claim form and also provided:

  • Copies of my initial flight itinerary
  • Copies of my flight tickets for the new flights from London – Los Angeles
  • Receipts of my hotel accommodation in London
  • A statement from my airline confirming the reason, timing and duration of the unexpected event

Again, my claim was submitted & processed within a matter of weeks.

9. My World Nomads review with pros & cons

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10. Pros and cons of World Nomads travel insurance

  • Fair prices
  • Ability to buy insurance after you’ve left the country
  • Ability to extend your policy online
  • Ability to lodge a claim while still travelling
  • Extensive coverage
  • Prompt & efficient customer service
  • The cost of adding high-value items to your policy seems a bit expensive
Angry emoji at extra price to add on high-value item to World Nomads policy
I think that $125 is a bit steep for adding a laptop to your policy

Because this is an honest World Nomads review, I do want to stress how annoying I find the pricing of the World Nomads high-value item cover.

I find the price jumps significantly higher than I would expect when adding a high-value item to the policy, such as a MacBook.

Let’s refer to the quote from earlier and look at the Explorer plan: If my MacBook is worth more than the $2000 that this policy covers for an item such as this, then I need to upgrade to include this item.

Let’s say it’s valued at $2500. The quote jumps from the $108.50 base policy to $270.

That’s a whopping 60% increase on the original quote 😱

I don’t quite understand how you can be covered for unlimited medical, unlimited repatriation costs and $2.5 million personal liability, but then charged so much extra for a laptop.

I’d like to see the Explorer plan have an increased threshold for high-value items.

But at the end of the day, if I did have such expensive gadgets I was taking on the road, then you know what, I’d happily pay the extra to ensure I was covered for anything.

On a positive note, when I came to write this World Nomads travel insurance review, I was going to mention that their online portal can be a little confusing for first-time users.

But having logged into the site and generated a quote again, I can see that World Nomads have made some much-needed improvements here.

It used to be confusing knowing how to upgrade your cover for high-value items, but now it looks super easy.

11. Is World Nomads good travel insurance?

In all honesty, yes!

World Nomads are one of the best travel insurance companies you can use and hugely popular for backpackers and those after long-term travel insurance.

I have always found World Nomads to be trustworthy, easy to use and reliable.

Some big travel brands also trust World Nomads, including Topdeck, Contiki, TourRadar and Travel Talk Tours.

Not only that, but World Nomads are big believers in supporting sustainable tourism and giving back to the destinations their customers visit.

You can donate a small amount to their cause when buying your travel insurance online, but admittedly, when I was younger, I never did this as money was tight – and so was I.

See the 7 things you should know about World Nomads travel insurance for more information.

12. Other Nomads travel insurance reviews

I looked at the World Nomads Travel Insurance reviews on Reddit to see what people had to say.

The general consensus was that World Nomads was a great company with good customer service.

People generally found their policies to be comprehensive and their prices fair.

However, there were a few complaints about lack of coverage for some activities. Overall, though, most people seemed happy with their experiences dealing with World Nomads.


Dave
Dave“I’ve used World Nomads for years” Read More

I’ve used World Nomads for years, buying and extending policies at least a dozen times, and (thankfully) only needed to make a claim once. The claim process was straightforward and simple, with most of it happening online, plus a quick phone call to clarify one of the questions. My claim was paid out within a few days. Happy customer!

Matthias
Matthias“Quite easy to deal with” Read More

World Nomads are quite easy to deal with, in the case of a claim; they didn’t make it too hard even though I had lost a receipt in one case – they accepted alternative proof.

Lucy
Lucy“Super helpful when needed” Read More

As a regular traveller and long term backpacker these guys are my go to for reliable insurance. Might not be the cheapest you’ll find but they’re super helpful when needed.

Keira
Keira“I would use again” Read More

The claims process is rather lengthy. But ultimately I got the result. Be aware of small prints.
It seems expensive but it’s long term coverage and many things included, gives me peace of mind.

Read more Topdeck reviews on TrustPilot

What about World Nomads Travel Insurance reviews on Tripadvisor? According to reviews on TripAdvisor, it seems that World Nomads’ travel insurance is a hit or miss.

Some travelers say that they’ve had a great experience with the company, while others have had negative encounters.

One common complaint among those who have had a bad experience is that World Nomads doesn’t always payout when they’re supposed to.

However, many people do recommend World Nomads for their comprehensive coverage and affordable rates.

And, overall, the company has received mostly positive feedback on TripAdvisor.

So if you’re looking for reliable travel insurance, World Nomads may be a good option – just be sure to read the fine print before you buy!

13. Why should you buy World Nomads travel insurance?

My top four reasons why you should consider buying your travel insurance from World Nomads are:
1. Reasonable prices Read More
I honestly think that World Nomads pricing is incredibly reasonable and fair. I love the fact that you can tailor your policy for your needs, so you only pay for what you actually need.
2. Flexible cover Read More
With World Nomads, you can buy more cover while you are still travelling (let’s say you extend your trip), or get yourself covered if you’ve already left home and haven’t sorted your insurance yet.
3. Claim online Read More
You don’t need to wait until you are back home to lodge a claim with World Nomads. No matter what the reason, you can lodge your claim online electronically.
4. Great cover Read More
World Nomads are a great option if you’re off on a skiing holiday, wanting to hire a moped in Vietnam or doing a group tour of Europe. Plus they cover all your electronics too!

1. Reasonable prices Read More

I honestly think that World Nomads pricing is incredibly reasonable and fair. I love the fact that you can tailor your policy for your needs, so you only pay for what you actually need.

2. Flexible cover Read More

With World Nomads, you can buy more cover while you are still travelling (let’s say you extend your trip), or get yourself covered if you’ve already left home and haven’t sorted your insurance yet.

3. Claim online Read More

You don’t need to wait until you are back home to lodge a claim with World Nomads. No matter what the reason, you can lodge your claim online electronically.

4. Great cover Read More

World Nomads are a great option if you’re off on a skiing holiday, wanting to hire a moped in Vietnam or doing a group tour of Europe. Plus they cover all your electronics too!

I mentioned earlier that I have used World Nomads for 90% of my travels. So why just 90%?

World Nomads weren’t the first travel insurance company I used. Cover-More was actually the company I used when I first went overseas in 2007.

Why I used them I honestly can’t remember. I do know they were more expensive than World Nomads though.

I think it was probably due to the fact I had never travelled overseas on my own before and my parents may have recommended them.

Also, now that I am settled in the UK, my travel insurance is all provided by my credit card company, so I no longer need to purchase travel insurance.

For the many times I did use World Nomads, I guess I found them good enough to continue purchasing new policies every time I travelled, and I think that speaks volumes especially as I had claimed with them before.

Obviously, if you put in a claim with your travel insurance company and you don’t get reimbursed, or then the entire process is a nightmare, then you’re never going to use that company again.

Fortunately, I never encountered any such issues with World Nomads.

I think it’s also important to note that World Nomads is the preferred travel insurance provided by some big brands such as Lonely Planet, TourRadar, G Adventures, Topdeck Travel & Contiki.

These brands must sell a lot of travel insurance under their names, and if it wasn’t a reliable product, then I highly doubt they’d be promoting it!

14. How to lodge a claim with Nomads Travel insurance

It seems that World Nomads have upgraded their online claim portal which now should make it much more simple to lodge your claim – even while you’re still travelling.

I didn’t submit my claims while I was overseas as both my cases were not urgent enough for me to spend time doing the paperwork while I could have been enjoying myself.

I did; however, keep a well-documented expenses folder (a Google Drive folder that is) for when the ash cloud delayed my flight by six days.

See my top tip# 7 below for more on keeping documents for your claim process.

Claiming on the move with World Nomads is straight forward. You need to:

1. Log in to the claim portal and attach your supporting documents.

2. Keep an eye on your email account and your World Nomads portal as the agent working on your file if they require any further documents or information to support your claim.

You’ll receive an email confirmation with a reference number that you can use to track the progress of your claim.

Remember, having detailed information and accurate documents will make it quicker and easier for you to get reimbursed.

World Nomads travel insurance claim process portal
You’ll need to log in to the World Nomads travel portal to submit your claim.

15. Nomads Insurance FAQs

Why is World Nomads travel insurance so cheap?

There are many travel insurance companies to choose from, so why is World Nomads travel insurance so cheap?

One reason may be that World Nomads focuses on providing insurance for people who are already traveling, which keeps costs down.

Their policies are also designed to be flexible and meet the needs of a wide range of travelers.
In addition, World Nomads offers online purchase and claims filing, which makes their policies even more affordable.

Some people may be hesitant to buy travel insurance from a company they haven’t heard of before, but World Nomads has a good reputation and is backed by an international insurer. They also offer a great customer service experience, with 24/7 support available through their website.

So if you’re looking for an affordable travel insurance policy that is flexible and easy to use, World Nomads is a great option.

How does Nomad insurance work?

When it comes to travel insurance, there are a few different types of coverage to choose from.

One of the most popular options for those hitting the open road is nomad insurance. This type of policy is designed specifically for people who are constantly on the move, and it offers a variety of benefits that can be helpful when you’re exploring new places.

One of the key benefits is the nomads travel insurance coverage that covers you for a variety of activities. Whether you’re skiing in the Alps or diving in the Caribbean, your policy will be there to protect you. Additionally, it can also help you if something unexpected happens while you’re on your trip.

If you need to cancel your trip last minute or if your luggage gets lost, your policy will help to cover some of the costs.

Does World Nomads have a deductible?

When it comes to World Nomads insurance, there is no definitive answer as to whether or not there is a deductible. This is because there are a couple of nomads travel insurance plans, each with its own set of stipulations.

However, some customers have reported that they were not charged a deductible for their claims.

Generally speaking, most travel insurance companies do have a deductible, which is the amount of money that you are responsible for before the insurance company begins to cover any costs.

So, if you were to file a claim for $1,000 and your deductible was $100, you would be responsible for paying the first $100 yourself.

It’s important to read through the terms and conditions of your policy carefully to determine if there is a deductible and how much it is. That way, you can be prepared for any potential expenses you may incur while traveling.

What about World Nomads Travel Insurance COVID cover?

As the COVID pandemic continues to spread, many people are wondering if their current travel insurance will cover them in the event that they need to cancel or interrupt their trip.

World Nomads is one of the few travel insurers that offers coverage for pandemics, and they have recently announced that they will be expanding their policies to include additional benefits for those who need to cancel or interrupt their trips due to COVID.

If you are considering purchasing a policy from World Nomads, be sure to read the full list of benefits carefully to make sure that you are covered for all of your needs.

In addition to covering cancellations and interruptions, World Nomads policies also provide medical coverage, evacuation assistance, and trip interruption insurance.

Is World Nomads the best travel insurance?

There are many travel insurance companies to choose from, but World Nomads is often considered the best travel insurance for under 35s.

Their policies are designed for travelers, and they have a wide range of coverage options.

They also have a global network of support in case you need help while you’re on your trip.

16. My top tips

#1

Complete your quote accurately. And before you confirm your purchase, double-check that you have listed everything you possibly need to mention to World Nomads.

#2

Disclose any pre-existing medical conditions. Suffer from anxiety or depression? You have to let World Nomads know, or your claim could be rejected!

#3

Are you taking high-value items on holiday with you? Make sure you have either upgraded to the Explorer plan or that you have added them as extras in the Standard plan.

#4

If you’re engaging in adventure sports, work or volunteer activities on your trip? Add them to your policy!

#5

Read your policy paperwork from front to back. I know it’s boring and a bunch of legally binding jargon – but it’s entirely useless for you if you don’t have the right policy for what you’re planning on doing.

#6

Upload a copy of your policy and contact numbers to the cloud (I use Google Drive) and make them available offline. This way you can access them anywhere in the world even without the internet.

#7

Keep a close report on any out-of-pocket expenses you incur if you’re planning to lodge a claim. You’ll also need to understand what documents are required to submit your claim successfully – such as a police report for theft of personal items.

#8

Be sensible and abide by the local laws at all times. Ain’t no cover for people doing the wrong thing!

17. Real-life World Nomads claims

Earlier, I talked about the cost of World Nomads travel insurance, and I said to think of how you – or your family – will be able to pay the repatriation costs if something were to go horribly wrong.

It’s impossible to predict what will happen when you travel – hello COVID-19.

I never dreamed in a million years that a giant volcano in Iceland would cause travel chaos throughout Europe – but imagine if I didn’t have travel insurance and I had to pay out of my own pocket.

No, thank you!

Here are a few examples of real-life World Nomads claims which they have paid out.

World Nomads Real-Life Claim Pickpocket
World Nomads Travel Insurance Review brain aneurysm




18. Disclaimer

This World Nomads travel insurance review has been produced from my personal experiences with World Nomads.

Other information has been provided from research on the topics mentioned using information obtained from the World Nomads website.

As far as I am aware, the information is up to date and accurate.

You should conduct your own thorough research and make up your mind what travel insurance is right for you.

TAGGED: Travel Insurance, World Nomads
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