Is BusTravel Iceland worth it? The data verdict
BusTravel Iceland rates 4.67★ across 220 verified reviews — genuinely good, short of exceptional. Its trips run about £214/day — pricier than the market median. The complaints below are consistent enough to take seriously before booking.
Where BusTravel Iceland scores
What travellers consistently praise
- Exceptionally knowledgeable, warm guides
- Well-paced, comprehensive itineraries
- Good handling of weather disruptions
- Comfortable transport overall
- Strong communication before booking
The consistent complaints
- Small-group tours sometimes overcrowded
- Limited or pricey food options
- Occasional pickup/booking mix-ups
- Inconsistent accommodation quality (esp. Hotel Cabin)
Both lists distilled from the same verified review base — we publish the bad with the good.
In travellers' own words
“Great tour guides and drivers knowledgeable and friendly. Perfect tour if you want to experience beauty of Iceland in a short time. Beggi, A”
“From the moment our tour guide/driver (Kollie) picked us up we knew we were in safe and knowledgeable hands. Throughout the trip K”
“HBO was an awesome tour guide and driver. He was all over the weather to make sure we didn’t miss out on any major attractions or activity. The ice cave tour was my favourite activity. Nature at her finest. Now”
“Very disappointing customer service of BusTravel Iceland. Due to bad weather conditions our cruise ship could not dock in the port of Akureyri. This was only known a few hours before the start of the”

