Is HI Travel South America worth it? The data verdict
HI Travel South America rates 4.47★ across 114 verified reviews — genuinely good, short of exceptional. Its trips run about £81/day — cheaper than the market median. The complaints below are consistent enough to take seriously before booking.
Where HI Travel South America scores
What travellers consistently praise
- Fast, helpful WhatsApp support from named staff
- Well-planned, comprehensive itineraries
- Good problem-solving when things go wrong
- Knowledgeable local day-guides
- Good value for independent-style travel
The consistent complaints
- Inconsistent, sometimes dirty or basic accommodation
- Weak or limited breakfasts/food
- Long overnight bus journeys
- Occasional admin errors (wrong contacts, pick-up timing)
Both lists distilled from the same verified review base — we publish the bad with the good.
In travellers' own words
“This tour is breath taking. We saw whales in Puerto Madryn, Penguins in Ushuaia and lots of guanacos in the couth. I loved Torres del Paine and could easily”
“s by saying our driver was amazing. He was very safe and very friendly (although he spoke no English and we spoke almost no Spanish, so communication was a litt”
“Althought their plan hv minor errors like pick up time, but when we took night bus from Uyuni to La Pas and met the road blocks by strike people and forced to leave in nowhere near La Pas, we cannot walk like others due to many lugguges,and ask help to our Age”
“The whole trip was very well organised and efficient. Comfortable buses and good, helpful guides. The accomodation was very basic (as expected on a shoestring tour). Basic is fin”