Is TruTravels worth it? The data verdict
TruTravels holds 4.76★ across 15,021 verified traveller reviews — a rating that size is hard to fake and hard to fluke. Its trips run about £81/day — cheaper than the market median. The strengths and complaints below show who it suits and who should look elsewhere.
Where TruTravels scores
What travellers consistently praise
- Exceptional, knowledgeable tour guides
- Well-balanced itineraries with standout experiences
- Strong group bonding and social atmosphere
- Guides go above and beyond in emergencies
The consistent complaints
- Basic or inconsistent accommodation
- Hidden extra costs (taxis, activities not included)
- Some advertised attractions closed or unavailable
- Slow payment/logistics at group meals
Both lists distilled from the same verified review base — we publish the bad with the good.
In travellers' own words
“Ibing made this tour what it was, honestly couldn’t have asked for a better guide. Consistently organising meals out with the whole group which think grew us”
“The guide was great but I don't think the tour provides value for money. The itinerary mentions the jungle party, this isn't included 1000 baht. Also the first night going to night markets for dinner”
“Gema is a complete legend. In the future, there will be poems written about her. She will be sung about in songs of joy. She will be knighted as a knight of the awesome tourgui”
“An amazing trip with some truly unique and unforgettable experiences. The 3 day boat trip was a true highlight - the crew were fantastic and we were lucky enough to see manta-rays and dolphins. Waterfalls,”
Their top-rated 18–35 trips
All 28 trips →

