Is Up Travel Vietnam worth it? The data verdict
Up Travel Vietnam holds 4.95★ across 483 verified traveller reviews — a rating that size is hard to fake and hard to fluke. Its trips run about £76/day — cheaper than the market median. The strengths and complaints below show who it suits and who should look elsewhere.
Where Up Travel Vietnam scores
What travellers consistently praise
- Hannah's constant, responsive communication
- Knowledgeable, friendly guides and drivers
- Well-paced, highlight-packed itineraries
- Good hotels and food throughout
- Smooth airport transfers and logistics
The consistent complaints
- Some long, tiring combined-activity days (Mekong Delta/Cu Chi tunnels)
- Occasional mismatch between 'small group' marketing and actual grouping
- A few underwhelming stops (Ba Na Hills, Cat Cat village) versus expectations
- Hotel upgrades not always communicated clearly, causing pickup issues
Both lists distilled from the same verified review base — we publish the bad with the good.
In travellers' own words
“Hannah was absolutely fantastic and made our entire Vietnam trip so much smoother and more enjoyable! From the very beginning, after we booked online, she sent”
“This is sold as a trip where you are likely to be in a group of like minded people for the duration- this simply isn’t true. What happened in my case was I was expected to join a different group each”
“We made a 6 day tour in vietnam and it was an amazing experience, everything was perfectly organized from beginning until very end. Our assistant Hannah did awesome, send”
“Jesse is an incredible host and made the experience one of the most memorable I've ever had, 10/10 would smash some”
Their top-rated 18–35 trips
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